Privacy Policy
1. Introduction
Albania Dental & Aesthetic (“we,” “our,” or “us”) is a marketing agency that collaborates with dental clinics to connect patients worldwide with partner clinics. We do not provide medical or dental services ourselves. Instead, we facilitate the connection between patients and clinics, sharing relevant customer information such as name, email, phone number, and submitted inquiries with our partner clinics for service coordination. We are committed to protecting your personal data in accordance with Albanian law and the General Data Protection Regulation (GDPR) where applicable to EU clients.
2. Data We Collect
We collect the following types of personal data when you use our services:
- Personal Information: Name, surname, email address, phone number, city, and other details you provide via our forms.
- Inquiry Information: Questions or specific details you submit regarding your dental needs.
- Website Data: IP address, browsing history, cookies, and usage data.
3. How We Use Your Data
We process your data for the following purposes:
- Service Coordination: To connect you with our partner clinics, share your information with them, and facilitate appointment scheduling.
- Customer Support: To respond to inquiries, provide updates, and address requests.
- Marketing (only with consent): To send promotional materials or updates about our services.
- Legal and Compliance Obligations: To comply with applicable laws and regulations.
4. Data Sharing
Your personal data may be shared with:
- Partner Clinics: We share your name, contact information, and inquiries with clinics to arrange consultations and treatments.
- Third-Party Service Providers: For payment processing, IT support, and customer service purposes.
- Legal Authorities: When required by Albanian law or regulatory authorities.
5. Data Security
We implement strict security measures to protect your data, including encryption, secure storage, and access restrictions. We take all reasonable steps to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.
6. Your Rights Under GDPR
If you are an EU resident, you have the following rights regarding your data:
- Access and Correction: You can request access to and correction of your personal data.
- Data Deletion: You can request the deletion of your data, subject to legal obligations.
- Withdraw Consent: You can withdraw consent for marketing communications at any time.
- Data Portability: You can request a copy of your data in a structured format.
7. Retention Period
We retain personal data only as long as necessary for service provision and legal compliance. Data may be deleted upon request unless required for legal or operational purposes.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]
Address: Tirane, Albania 1001
Phone: +355 68 300 5222
Website: albaniadentalaesthetic.com
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
